Your credit card will be billed in your local currency as your card company will convert the US$ price to the equivalent of your local currency.
Orders are executed three times a week and shipped via London, UK.
As soon as your parcel leaves our premises, a confirmation mail will be sent to the e-mail address as indicated on your order.
Due to hygiene and safety, only unopened bottles can be returned for credit, and the articles must be in their original state.
Parcels take about 12 - 15 days to reach clients in America and the Far East, and about 4 - 5 days to Europe.
We do not send via courier, since the high cost involved does not warrant it.
Parcels will be delivered by your local postal authority.
Any duties or taxes payable if any, in your country, will be for your account.
We are strict about security, and if we find anybody trying to use a credit card fraudulently, we may hand it over to Interpol, for such person/s to be prosecuted in their country of origin.
Should you have a problem with your parcel, or any other billing or shipping related problem, please mail us at info@essentialoils.co.za.
If you wish to rather fax your order to us, simply go to our fax page by clicking here, print it out, fill in and fax to us.
If you prefer to do a direct bank transfer, please click here.
